How to Deliver World-Class Customer Service (Event # FTL1020063)


This 1-day workshop will not only teach you and your staff how to effectively deal with difficult customers, but how to prevent unhappy customers as well. It is based on our own Supreme Principle of World-Class Customer Service as well as our 9 Rules of World-Class Customer Service. You will learn real-world techniques uncommon among most customer service training programs.

Who Should Attend...

This seminar is for business owners, customer service managers, reps, and employees who want to learn: 

• How to not get stressed out with difficult customers

• How to handle demanding or impossible customers

• How to re-think and enhance your customer service policies

• Why your success, career, and income actually hinges on delivering great customer service 

• How to make yourself an indispensable company asset with higher job security

• How to enhance your communication and people skills

This seminar is excellent for new or seasoned employees in need of solid customer service training.

Smart business owners and managers understand that investing in themselves and their employees will pay huge dividends in customer satisfaction and retention. Anyone who comes in contact with customers should participate. You can9t afford to not attend!

What You Will Learn...

You will learn powerful tips, tools, and techniques that will allow you to handle all of your customers assertively and appropriately so you both win!

Please Visit for More Seminar Details

Name Sales End Price
Early Bird Single Registration Ended $99
Early Bird Group Rate (For Groups of 4 or More Only)   Ended $84.15
Single Registration Ended $129
Group Rate (For Groups of 4 or More Only)   Ended $109.65
Government Rate   Ended $99