Webinar Series #4: Customer Training

Expand Training’s Impact with Customer eLearning

From home improvement to software and pet supplies, companies are expanding the customer relationship by providing online customer training.  Training for customers ranges in timing, format and resource allocation.  Regardless of the program specifics, it can expand the customer base, support customer service and generate repeat sales.  A customer service training program can also leverage existing resources, support new training approaches and expand the training department’s impact on the organization. 

Join Andy Petroski, Director and Assistant Professor of Learning Technologies at Harrisburg University, on November 10th to discuss technology-enabled customer training strategies.  Attend this session to explore:

• Opportunities for customer eLearning
• Examples of online customer training
• Strategies for implementing customer training in your organization
• Considerations for design, development and implementation

Name Sales End Price
Webinar Series #4: Customer Training Ended Free

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