2004 Virginia Forum for Excellence

Join us as we recognize the 2004 US Senate Productivity and Quality Award recipients and learn the “tricks of the trade” from some of the quality industry’s most talented professionals. This year's forum will include two dynamic keynote addresses from previous award recipients of the Malcolm Baldrige National Quality Award: Dr. John G. Conyers -- Community Consolidated School District 15, Chicago, IL Conyer's keynote will center around a story of a district that finally said, “No more excuses” about all of their kids' learning. They forgot poverty, language and racial issues and focused on research based instruction with the best uses of technology to help teachers and administrators make data driven decisions concerning kids. The school district is the only school district in the state to win the top quality award from the Lincoln Foundation for Business Excellence. Joseph S. Sober -- Dana Corporation, Toledo, OHKey topics of Sober's presentation on the benefits of managing according to the Baldrige Business Model will include:1. Managing Chaos into Order2. Using the Feedback Report to Drive Change3. Shifting Paradigms to Create Positive Changes4. Encouraging Teamwork5. Drive ResultsFollowing the keynotes, a series of workshops will feature topic-focused discussions from some of Virginia's best known quality experts and panels of previous award recipients of Virginia's SPQA program in the manufacturing, service, education, healthcare and government sectors, who will share their best practices and tips for applying. The available workshops include:1. SPQA Nuts & Bolts2. Organizational Assessments3. Knowledge Management4. Leadership Panel5. Best Practices in Education6. The Baldrige Award - The Next Step7. Organizational Leadership and Social Responsibility8. Human Performance Technology9. Measurement Panel or Strategic Planning Panel10. Customer & Market Focus PanelTo register for the Forum, please complete the "order form" below. Payments by all major credit cards are accepted via PayPal, a secure and trusted ecommerce leader. Mollyguard, our online event registration service, will add a $1 processing fee to your registration fee. You will receive an email confirmation of your payment directly from PayPal, and your registration packet will be available at the Forum during the registration period. To pay by check, please download the registration form from http://www.spqa-va.org/quality/Forum/Forum_2004.htm and fax to (757) 523-6030.Sponsorship and exhibit opportunities are still available. For more information on sponsorship and exhibit opportunities, or to download the Forum brochure, please visit http://www.spqa-va.org/quality/Forum/Forum_2004.htm.

Name Sales End Price
Pre-conference Preparing an SPQA Application Workshop (Tues. 9 a.m. - 5 p.m.) Ended $75
Pre-conference Understanding the SPQA Criteria Workshop (Tues. 9 a.m. - 5 p.m.) Ended $75
Reception (Tues. 6-8 p.m.) Ended $25
Forum Early Bird by 9/24/04 (Wed. 8 a.m. - 3 p.m.) Ended $175
Forum Early Bird Group of 5 or More by 9/24/04 (Wed. 8 a.m. - 3 p.m.) Ended $150
Forum (Wed. 8 a.m. - 3 p.m.) Ended $200
Forum Group of 5 or More (Wed. 8 a.m. - 3 p.m.) Ended $175
Celebration Luncheon Only Ended $55

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