Wednesday, June 2, 2010 – Fraternity Bowling Club 5pm to 7pm
Many people in Wollongong ask me how I get the time to be all over facebook and other social media. They also ask me why I do it. So I've set up a small workshop to answer all those questions.
A program for Illawarra Business Managers
Small to Medium businesses are busy. They are trying to grow and juggle unlimited competing priorities. So what do you do with Social Media?
In essence, this 2 hour Social media workshop will help you understand Social Media to make an informed decision about how to engage with your customers and prospects.
Who should do this program?
The program is for Illawarra business owners and managers who are concerned, curious or challenged by Social Media. More importantly, this workshop is for people who want to make better connections with their customers and prospects.
Did you know that facebook has over 500 million users, and that the fastest growing segment is aged 35 plus?
Did you know that Google Maps has 269 reviews for 12 hotels in Wollongong?
Did you know that Linkedin has 12,000+ business users associated with Wollongong?
The following comment was made online about a Wollongong Real Estate Agent
“Did not notify me of the condition the property .....poor communication, sometimes not responding to emails/calls".
Could this be your business? Would you even know? How would you deal with this?
The future is not just about Marketing, it is about connections.
“A Brand is no longer what we tell consumers it is – it is what consumers tell each other it is” Scott D Clark, Board Proctor & Gamble
At a glance
The session will help you with the following:
1. Defining and understanding Social Media (e.g. Facebook, Twitter)
2. Understanding how it can affect your business, without you knowing.
3. Prioritise, where to start
4. Using Social Media for Customer Service and Sales
5. Create an action plan for engagement
This will be a heavy, fast paced session designed to give you an immediate kick start.
Some idea of the content
Along the way we will cover topics such as:
1. 12 ways Small Businesses can use Twitter.
2. How to split your personal and work personas on Social Media
3. How to integrate Social Media with email
4. How you can be seen to be everywhere
5. Which new Social platforms are especially good for small businesses in regional areas.
6. 6 traps of Social Media (How to avoid stuffing it up)
7. The 4 must use tools of Social Media
8. The one Social Media network you must be involved with.
All participants receive a free Social Media Set-up kit valued at $100.00
The total cost of the session is $99.00 including GST. Note there is a small booking fee for the ticket agency.
The event is not far away and the early bird special expires 1 week before the event.
Location: Fraternity Bowling and Recreation Club, Bourke St, Fairy Meadow.
Overall the feedback has been tremendous with very positive actions as a direct result of the sessions.
This impact is no doubt due to the quality of content that everyone contributed and in particular your session….
Robynne Hall, Dealer Support Manager, Mazda Australia
Great examples. Good delivery and slides. Well done excellent. - Graeme Cowan
Loved the links at the end – excellent examples; great energy – top job. Michelle Bowden
Great at bringing in real-life experiences into his dialogue to illustrate his message. Entertaining. Provided thoughts about focusing on what you are about. Steve James
What an understanding Steve has about service and sales – changed my attitude forever. John Hepburn
Fabulous – makes you stop and think! - Kim Waterhouse
Accomplished, well-paced. Good content, easy to assimilate models. Simple, effective message. Service is sales – sales is service – memorable. Jane Milton
Steve links purpose to business in a marvelously experiential way. He is obviously passionate about his purpose and informed on his subject. Noeline Dawes
Read more »
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