Illinois ITSM / HEAT User Group

Exchange HEAT and ITSM Best Practices
hug_thumbnail.jpgAs the dedicated host of HEAT User Groups in Illinois, Wisconsin, and Minnesota, Ticomix continues to demonstrate support and commitment to the HEAT and ITSM software user community. Our ITSM / HEAT user group gives help desk professionals the opportunity to exchange ideas, learn best practices, and discover the newest technologies and the latest trends in the service and support industry.

Upcoming Events
When: Monday, May 19, 2008
Registration: 8:30 - 9AM
Workshop: 9AM - 1PM
Location: Microsoft Seminar Facility, 3025 Highland Parkway, Suite 300, Downers Grove, IL  60515, 630.725.4000
  • Registration
  • Product Roadmap
    • Issues Resolved in 8.4.3 and 8.4.4
    • What’s to come in HEAT 9.0?
    • What’s new in ITSM 6.1?
  • Customer Spotlight
  • Change and Problem Management Best Practices
  • Ask the Experts

Name Sales End Price
Attendee Ended Free

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