Hands On Helpers presents- "Attracting, Retaining and Energizing Volunteers In a New Era of Volunteerism" Six sessions starting Thursday, March 12, 2009 and ending Thursday, May 28, 2009.


This spring, we’re offering an integrated series of six Thursday-morning workshops to help you deliver on your mission by improving how you find, keep, and energize the volunteers you need to provide the services your clients deserve.  Each workshop builds on the preceding one, and you’ll have short, engaging and targeted assignments between each to help you turn workshop content into practical applications in your unique situation.  Our highly experienced and skilled workshop leaders look forward to hearing about what you’ve been doing with volunteer management, and then helping fine-tune your skills for even greater success.

Here’s the workshop lineup – you can register for as many as you like (but see details below for reduced pricing if you sign up for the full package):


Session 1 – March 12: 

Thinking Strategically About Volunteers: In this session (conducted by Nino Scarpati) you’ll learn how to look at your volunteers as you’ve never done before.  Instead of getting caught up in the usual frenzied search for people, you’ll discover why you should forget about recruiting volunteers until you have a firm understanding of your mission and a strategic plan – and then you’ll figure out how to determine your targeted volunteer needs. The “any warm body” approach just won’t get you where you have to go.  Please bring your organization’s current mission statement or strategic plan with you to this interactive workshop.


Session 2 – March 26:

Finding Positively Great Volunteers:  In this session (conducted by Marge Smith) you’ll learn all the tips and secrets for powerful, cost-effective, and simple recruitment of exactly the right kinds of volunteers you need – starting with developing truly meaningful roles for volunteers. It pays to look for those wonderful, motivated, people who want to partner with you - and there are ways to find them. You’ll learn how to avoid the common mistakes in recruitment, and why you should maintain your standards to help make sure you get the right people.


Session 3 – April 2:

Getting Them In the Door and On Their Feet: In this session (conducted by Gil Gordon) you’ll see why it’s vitally important to manage the critical transition from prospective to actual volunteer with great handholding, intake and orientation.  You’ll learn how to manage the time from when the volunteer decides to join your organization until the end of his/her first month.  If you want to keep your volunteers for a long time, you absolutely must get them off on the right foot and get them on your side.


Session 4 – April 30:

Getting the Best from the Best: In this session (conducted by Robin Fogel) you’ll learn how to give practical and painless performance feedback to volunteers, and work with them to bring out the best they can offer – and at the same time help them achieve a solid sense of accomplishment and satisfaction. It’s all about managing performance and supervision for superior results and volunteer fulfillment.


Session 5 – May 14:

Giving Credit Where It’s Due: In this session (conducted by Marge Smith) you’ll see why many nonprofits drop the ball at this crucial phase of volunteer management, and how you can give your volunteers the pats on the back and other forms of recognition without breaking your budget.  And, you’ll see why this is vitally important in reducing volunteer turnover and keeping your most effective volunteers – by using simple, practical methods for outstanding employee recognition and retention.


Session 6 – May 28:

Creating Your Strategic Plan for Volunteer Management and Putting it to Work:  In this session (conducted by all prior workshop instructors) you’ll start work on a template we’ll provide to develop a personalized, tailored strategic plan for your nonprofit’s volunteer management needs for next year.  You’ll walk out with the confidence and direction you need to make 2009 your best year ever for effective volunteer management!



Your Workshop Leaders:



Nino Scarpati is an educational leader with over twenty-five years of experience as an administrator, teacher, trainer and consultant.  He currently serves as Assistant Dean for the School of Nursing, Health and Exercise Science and President of the Staff Senate at The College of New Jersey.  In his previous role as Director of Civic Leadership Development at TCNJ, he developed a nationally recognized civic engagement program.  As a consultant and speaker he has worked with numerous organizations addressing strategic leadership, civic engagement, community building, cross-cultural competence and conflict resolution. 


Marge Smith is founder and Chair of Community Works, and a nonprofit consultant and facilitator. She has over twenty-five years of experience in every facet of nonprofit work - from volunteer, to Board president, to Executive Director, to independent consultant. Marge participated in the creation of the Certificate Program in Nonprofit Management at Mercer County Community College, and is one of its instructors.


Gil Gordon is a seasoned human resources consultant with more than 35 years of experience, including ten years with Johnson & Johnson.  He has extensive experience in employee recruitment, orientation, training, and management development.


Robin Fogel is an Executive Coach and human resource consultant who works with individuals in career transition, and consults with not-for-profit executive directors on issues related to staff development. She is a former NJ Assistant State Treasurer and Human Resource director, and the owner of Robin Fogel & Associates.




Registration Information

The registration fee for the full series of six workshop sessions is $80.  You may also register for individual sessions at $20 per session if space permits.  If you’d like to register for individual session/sessions or have questions, please contact Rob Kantenwein, Director of Operations, at (609) 921-8893.

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