Certified Process Professional (CPP) Program takes BPM Training to an entirely
This premier WORKSHOP is designed for those seeking professional skills in process management, process improvement, process alignment and innovation. These are the Advanced BPM Methods and Techniques that Deliver!
The Certified Process Professional program builds your competency in delivering these essential benefits in literally everything you do. Unleashing the power of process in your organization today.
A dynamic and comprehensive approach to creating and managing enterprise processes that deliver sustained high performance, encompassing the full range of management systems and practices. Content based on the experiences of hundreds of companies and the BP Group (www.bpgroup.org) networks ongoing research. Download the brochure.
Senior executives, operating managers, process owners, resource managers, members of process design teams and program management offices, functional managers, key front-line personnel, and everyone else with a stake in getting the most out of business processes.
Course attendees will learn how to:
*triple crown = reducing costs, enhancing service and improving revenues at the same time
WHAT YOU GET
· Hands-on instructor-led WORKSHOP by world recognized Coach
· All Materials electronically (for your own internal use) and online support
· SIX BPM Toolkits (comprehensive templates and resources) to ‘take away’
· Certification as a Certified Process Professional (CPP) Levels 1 , 2 and 3 (practitioner, professional and master)
· Membership in the world’s premier Process & Professional business club
· Unique one to one telephone support (dedicated telephone number)
· Simply the most ADVANCED TECHNIQUE for process improvement; typically producing extraordinary improvement results on processes in LESS THAN 90 DAYS
DAY ONE – Introduction to Business Process Management
Learn to Apply process diagnostics to existing processes, calculate causes of work and points of failure, and identify actions that can be taken to improve them. Develop a structured approach accessible by everyone in the organisation to enable immediate and significant performance improvements. Create a sustainable operational and strategic method suitable for both dramatic and steady state improvements.
DAY TWO – Advanced BPM
Develop the insights and techniques to align all processes with successful outcomes, and in doing so create the capability for the organisation to win the triple crown i.e. reduce costs, improve revenue and enhance service. Go beyond the triple crown into the Fourth Wave of BPM to way exceed the benefits derived from 3rd Wave approaches such as Six Sigma and Lean. Create the ‘game plan’ that reaches and convinces the Lead team for immediate success.
DAY THREE – Advanced BPM
Understand and create the Process Innovation Landscape to completely redefine the way processes are operated. By alignment with Successful Customer Outcomes we will uncover the true potential of the process, and in doing so consolidate triple crown wins i.e. simultaneously reducing costs, improving revenue and enhancing service. Establish the right measures for continued success and integrate these into corporate measurement systems e.g. balanced scorecard and strategy maps.
"I would like to thank you for a wonderful experience for me to know the nuances of ABPM. Taking us to a new level on how to view processes & implement by way of sharing your wealth of experience and enlightening us with the case studies & exercises."
Director Quality Management Group, 3i Infotech Ltd., India
and life transforming. This training should be on every corporate agenda"
CIO Pharmaceutical, Florida
"Simple and different concepts which is path breaking and easy to understand and deploy" Director Business Consulting, Chennai
- he is a very good leader"
Senior Quality Analyst, AEC, Saudi Arabia
want to thank you for the great content and coaching that you provided, the
concepts resonated even more clearly when presented with your enthusiasm and
Director, H&R Block, USA
"I really enjoyed last week and really learned a lot. I feel I had a Eureka moment yesterday when the whole process diagnostics suddenly clicked into place. I remember you saying that once you grasp this then you will never look at processes in any other way. I am now actively evangelizing the CEM approach with our team.
Senior Analyst, Investment Bank, London
led the best training sessions I have ever taken in my 20+ years as a professional.
After those sessions I was able to have immediate impact on my organization.
Steve is a very sharp, personable, interesting individual, and a real pleasure
to work with. I continue to remain in regular contact with Steve and consider
him an invaluable resource on BPM and on change management in general.”
Mark Barnett , Director of Global Process Practice , ACN, Inc.
“Steve is an inspiring global thought leader in the Business Process Management (BPM) space. He is a creative visionary, working on the edge of breakthrough business change."
Kenneth Mortimer, Principal , MBA & Associates Ltd
had a chance to read through all of the delegate feedback forms in full it has
become apparent that your workshops in particular were amongst the most well
regarded, so thank you once more."
VP EMEA GDS International
"I took BPM training back in December, and Steve Towers was the instructor. The training was simply fantastic, because Steve has that rare ability to connect with his trainees. Not only did I walk away from the training with a new perspective on Business Process Management, but I walked away with an invaluable analysis tool."
Senior Systems Analyst, Barclays Bank
"We have collated the scores from the event and you came out as the most highly regarded."
Conference Producer, IIR International
“You are the tops! Everyone in the field should be exposed to the techniques experienced in this course.”
Director - Process Management
a true guru and mentor in the field of Business Process Management. What I've
learnt from Steve and The BP Group in a short space of time has greatly
benefited my understanding of advanced process management. Always accessible
for advice, always campaigning to change how organisations view how they
operate, Steve is a real asset to the BPM community and long may it continue.”
Theo Priestley , Head of Business Process Management , Psingularity
Read more »
|Certified Process Professional - Levels 1, 2 and 3||Ended||$1800|
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